Built for every team in the institution.

Teams from operations through to people use Effo to automate their work and build apps.

Manual casework, automated.

Example use cases
ISA transfers
45 minutes to seconds

An ISA transfer used to mean humans reading PDFs, rekeying into a Salesforce case and handling it by hand. Now the transfer arrives, Effo does the processing, and the team approves the payments.

Break handling
Surfaced at once, cleared same day

Previously, payment reconciliation meant finding breaks late and chasing them across systems. Effo spots each break as it appears and fixes it, queueing only the ones that need a human.

Vendor management
Built, not bought

An entire vendor management system on Effo: the vendor dashboard and the records and workflows behind it. Six figures less than buying it, and a more bespoke fit.

ALSO BUILD
Account closures · Detail changes · Direct debit failures · Complaint logger · SLA monitor · Payment tracer

Reconciliation and reporting, handled.

Example use cases
Daily treasury dashboard
An hour a day, given back

The institution's full treasury position, cash, deposits, assets and liabilities, in one place. Replacing a daily Excel update, an Effo app is published every morning and read by the C-suite.

Payment approvals
Off email, into one queue

Daily payment runs need sign-off from financial control and treasury before anything moves. Every approval happens in an Effo app, recorded and audit logged. Nothing is released without sign-off.

Accounts payable
Invoices matched on arrival

Invoices land in the accounts payable inbox, Effo matches each one to the right vendor, and matched invoices are uploaded into Dynamics. Standard AP work at the speed the inbox fills.

ALSO BUILD
Payment run checker · Invoice coder · Expense checker · Cash position alerts · Audit evidence collector

Customer feedback, actioned.

Example use cases
Voice of the customer
Tens of thousands of conversations, mined

Effo takes the output of every customer call and surfaces the feature requests and themes inside them. The product team sees what customers actually ask for, at a scale no one could read by hand.

Automated development
From customer signal to open PR

Effo turns customer requests into suggested changes. Coding agents raise the pull requests, and engineers review and merge.

Data lake agent
Ask in plain English

Anyone who needs an answer from customer data asks in natural language. Effo turns the question into SQL and runs it safely against the data lake, every query permission checked.

ALSO BUILD
Call summaries · Release notes · Incident write-ups · Access requests · Bug triage · Query library

Sampling, replaced.

Example use cases
Call QA
5% sampled, now 100% reviewed

QA moves from a 5% sample to 100% coverage. Each engagement is reviewed against the firm's rubric and policies. Failed calls are flagged to a human, and vulnerable customers are identified along the way.

Financial crime investigations
Half a day to ten minutes

An investigation once meant half a day pulling a customer's records, transactions and history together from different systems. Effo assembles the case file. The investigator reviews and decides.

Horizon scanning
Every FCA release, read the day it lands

Effo scans FCA reports and releases for developments relevant to the institution and surfaces them to the team. Behind it sits an FCA knowledge base, indexed so the team can ask it questions.

ALSO BUILD
Alert triage · Periodic review packs · SAR drafting · Vulnerable customer register · Policy Q&A · Returns checker

Campaigns, supercharged.

Example use cases
Segment creation
More personal, more impact

Effo builds deep, specific customer segments from the institution's own data. Marketers self-serve segments without a back and forth with the data team.

Rate watch
Competitor coverage by morning

Effo tracks competitor rates and campaigns continuously and alerts the team the moment something moves, with the day's landscape on one page. Nobody spends the morning on comparison sites.

Brand voice drafting
First drafts in your voice

Copy drafted against an indexed library of the institution's approved copy. Emails, pages and campaigns that sound like the brand because they are grounded in it, ready to edit rather than write from scratch.

ALSO BUILD
Campaign reporting · Lifecycle comms · Review watcher · Copy library · Event follow-ups · Promotion register

Onboarding and offboarding, sorted.

Example use cases
Joiners, movers, leavers
Automatic provisioning

JML used to be a checklist run by hand across systems. On Effo the process runs the same way every time: accounts provisioned and revoked, kit and access tracked, every step recorded.

Candidate sourcing
The whole pool, not the first page

Given the role, Effo runs wider searches, trawling LinkedIn and beyond for candidates who fit, and returns a shortlist worth a recruiter's time.

OKR tracking
Goals out of the deck, into the open

An OKRs app the whole firm works in. People set, work on and submit their OKRs in one place, so performance management runs on live goals rather than a quarterly slide hunt.

ALSO BUILD
Policy questions · Training tracker · Pre-employment checks · Review packs · Day-one onboarding · Org chart
The same controls apply to everyone, whoever builds the app or agent.
See the platform

See Effo on your use cases.

Tell us about a process, a queue, or a report your teams are stuck with, and we'll build the demo around it.